communication Archives - Amie Devero

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The Lost and Found Art of Conversation

April 16, 2020
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Since the onset of social distancing, some of my habits have changed more than others. Perhaps yours have too. For example, I have been calling my mom every day, sometimes several times a day –and yes, it’s new for me (stop tsk-tsk-ing). We’ve even […]

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Reminder for Leaders During Pandemic

April 13, 2020
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Leaders are trying to meet the demands of the uncertainty wrought by Covid19. But, along with your management, your team needs much more from you. They need your heart and your expansive empathy. How can you demonstrate that and help them as they navigate these very scary water […]

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Speech Bubble Means Jigsaw Puzzle And Assemble

Giving and Receiving (Great Feedback)

September 4, 2018
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Maybe the conversations you’ve had with colleagues, friends and associates haven’t been helping. That’s because hearing critical feedback is hard and uncomfortable. But, if you want to hone your skill and increase your results, it’s fundamental! 

Becoming an improvement-seeking missile means […]

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Self-Fulfilling Prophecies

December 18, 2017
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We have all heard of the idea of the self-fulfilling prophecy. Mostly, the way we use that idiom is as a sort of shorthand for a superstition that if we think something bad will happen it mysteriously will turn out that way.  But there is […]

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Empty Promises

August 22, 2016
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Does anyone listen to you as though your words could move worlds? In our lives, we use our language loosely. When you hear a friend suggest she will stop smoking, or a colleague say he wants to start exercising, or when you yourself mention undertaking a new project […]

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You Think You’re a Great Listener? You’re Probably Not!

August 8, 2016
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The last time you called tech or customer support, did the experience lead to you becoming calmer and more reassured, or infuriated and frustrated? If you are like me or the vast numbers of others surveyed by professionals investigating this, you were probably angrier, more frustrated and irate […]

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Why Apologies Matter So Much

August 1, 2016
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This post is a bit of a departure in that it is not just about business, productivity or leadership. It tackles a challenge we all face, whether in business, family or other relationships. And we face it over and over again throughout our lives. Maybe this season of […]

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Are Your Sure You’re a Great Coach?

July 6, 2016
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There are certain skills that have objective measures, and therefore allow us to evaluate ourselves. For example, if you can write computer code and the code effectively performs its desired outcome, then you can safely say you are competent in writing that particular code. There are other skills […]

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