We describe a service provider as either good or bad, caring or apathetic. And those qualities go to the heart of our own experiences of being served as positive or negative. For example, we wait a long time to be seated at a restaurant table, are provided a […]
Uncategorized Archives - Amie Devero
First-Time Leadership Fear-Video
We have a strange system in Western business. As soon as you become great at doing something — whether sales, engineering, manufacturing, or making widgets — we immediately put you in charge of other people doing that. It’s as though the mere process of having mastered one skill, any […]
Toxic High-Performers
What do you do about high-performing team members who are also problems for everyone else? They may be the best deal-maker, or the best at operations or an amazing engineer — but they upset their colleagues, refuse to cooperate or otherwise poison the workplace. Do you simply fire them, losing the benefit of their skills and knowledge? Or do you focus on trying to develop their people skills and empathy so they can stay on the team? And where do you even start in dealing with this issue?
Emotional Safety for Innovation Success
Having the emotional safety to fail is fundamental to fostering creativity and innovation.
Video: 5 Minutes to Bring Your 2019 Vision Into Your Reality
Since I’m still recuperating from shoulder surgery, the videos continue instead of typing.
In this short video we take the goals you created for 2019 and beging the process of putting them into action in your day to day reality. This is where the rubber meets the […]
Favorite Things Holiday Edition 2018: Podcasts and Newsletters
Some podcasts and newsletters to spur curiosity, exercise your brain and enjoy time when not working. Holiday and day-off fodder!
Group Think Feels Good But Causes Failures
One major pitfall in business is group think. It can easily displace independent thinking and good decision-making. I remember being in a strategy meeting with an executive team. We were doing scenario planning for their AI product. I was a fan of the product, believing it had […]
Measure What Matters and Motivates
Who should you write up, who should you retain, and who should you groom for promotion? Growing companies eventually discover that they need a way to make more than just black and white distinctions between employees who are doing their job and those who should be fired for […]