Southwest’s Strategy SNAFU-Video
Francis Wade and I try another Live Video. This time we excavate Southwest’s history and its recent ignominy! I have written a LOT about Southwest over the years. Most recently […]
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AI and Strategy- Video
In this conversation Francis Wade and I talk about what means to activate strategy for employees—and whether AI can help to do that. Click the image below to view.
Binary Bias — Video Preview
It’s natural. Humans see the world in binary terms. Good/Evil, Dark/Light, Right/Left. We are simply hard-wired that way. That tendency served us as well in caveman days, when we needed […]
The Defense Against Uncertainty
We can’t assume that anything we believe now will still be true in a month. But we can craft an oasis of reliability within our own control.