What do you do when a great employee can’t seem to handle parts of his job, but flourishes in most of it? Especially if he is am awesome team member.
You may enjoy this short, summary video.
Literature is devoted to how managers should deliver feedback: Creating a context, “feedback sandwiches” (good news, bad news, good news –in that order) and more. But almost nobody considers the other person…the one receiving feedback.
Yet, for every one of […]
He was a 2-term Mayor of Philadelphia, the President of the U.S. Conference of Mayors and is now a professor at Columbia University. He was kind enough to have a conversation with me about his experience leading Philadelphia out of a recession and a multi-million […]
Periodically, every one of us starts finding a team-member or friend irksome. But it is more than that. We start seeing them in a different –far more negative — light. Everything they do is wrong. We can’t stop ourselves. Is anyone immune to this phenomenon? If so […]
We rarely think of the explicit behaviors that we perform to do our work. But they are critically important. Is it writing, talking, coding, planning? They are all different and require different things.
Do your colleagues understand what you do –and do you deeply understand what their work […]