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Sometime early in the pandemic I decided I wanted to have a flower garden. I began planting things. Some of them grew well, some not. Eventually […]
What do you do about high-performing team members who are also problems for everyone else? They may be the best deal-maker, or the best at operations or an amazing engineer — but they upset their colleagues, refuse to cooperate or otherwise poison the workplace. Do you simply fire them, losing the benefit of their skills and knowledge? Or do you focus on trying to develop their people skills and empathy so they can stay on the team? And where do you even start in dealing with this issue?
Like the world itself, every workplace has a mix of extroverts and introverts – people who are outspoken and vocal and those who don’t speak up, find group activities, impromptu presentations or being in a crowd uncomfortable. Recent research, including the excellent book by Susan Cain on the […]