Strategy Is Scary
Choosing among the universe of possible options is scary. Every choice involves saying no to some possibility. But without clear choices, there is no strategy. Most organizations h
Strategy Activation
A great strategy comes to life when it acts as the context for everyone’s decision making. Then it’s activated! There is a certain rhythm to strategic planning. Whether
Southwest’s Strategy SNAFU-Video
Francis Wade and I try another Live Video. This time we excavate Southwest’s history and its recent ignominy! I have written a LOT about Southwest over the years. Most recent
AI and Strategy- Video
In this conversation Francis Wade and I talk about what means to activate strategy for employees—and whether AI can help to do that. Click the image below to view.
Model a Human Strategy
The greatest differentiator in today’s world is connection, context, judgment and empathy –not data, models or analysis. If you’re a founder or leader facing strategic he
Wicked Strategy
Game-changing strategy is never certain since it applies to the unknown future. Feedback may be slow, and its meaning unclear. So, how can you learn fast enough to fix it? Strategy
Which Hard Problem?
There are lots of hard problems to solve. But choosing the right one to tackle during a strategic quagmire is hard. You need a wide-angle lens and a microscope. Every organization
Resilience Trumps All
Startups aim to accelerate execution and grow fast. But when conditions change, they have no strategic reserves. A resiliency strategy pays dividends. Organizations tend to focus o
Strategic Inertia
Persistence is a virtue. But refusing to quit is the more common strategic error. No one wants to be a quitter. We all know it is a loser’s game. So, leaders argue with th
Southwest’s Strategic Shipwreck
Here’s how a company dies. Not with a bang, but with a baggage fee. Southwest Airlines, every MBA’s favorite case study in strategic disruption, has abandoned everyt