Empty Promises
Does anyone listen to you as though your words could move worlds? In our lives, we use our language loosely. When you hear a friend suggest she will stop smoking, […]
You Think You’re a Great Listener? You’re Probably Not!
The last time you called tech or customer support, did the experience lead to you becoming calmer and more reassured, or infuriated and frustrated? If you are like me or […]
Why Apologies Matter So Much
This post is a bit of a departure in that it is not just about business, productivity or leadership. It tackles a challenge we all face, whether in business, family or […]
Are You Sure You’re a Great Coach?
There are certain skills that have objective measures, and therefore allow us to evaluate ourselves. For example, if you can write computer code and the code effectively performs its desired outcome, […]
To Coach or to Manage? That is the Question!
More and more frequently, executives and managers are being charged with coaching their teams. But within organizations, there is typically little support provided to help with preparing managers for this […]
Aristotle’s Tips for Management
Did you study Greek Philosophy in school or college? If so, maybe you didn’t think it was something that had much relevance to your current life, or in particular, to […]
When you KNOW it doesn’t make sense!
Every time an election cycle rolls around, I suddenly feel a surge of renewed interest in my teenage and early adult love affair with logic. My academic focus in university […]
Ownership, Grace & Generosity in Failure
Last night in the Superbowl, the South Carolina Panthers were outplayed and trounced by the opposing Denver Broncos. Knowing the final score pretty much exhausts my knowledge of the sport […]
What Grows in Silence?
I happened to be at an unusual event where the primary speaker had laryngitis. As a frequent sufferer myself, I felt a lot of compassion for him. But his ailment […]
Being a Screen
We all struggle with our reactions when we are frustrated or when we are inadvertently exposed to drama or upsetting moments at work and in life. When that happens, often […]