Trust is High Stakes
You can watch the video on this topic here! My clientele is experiencing a min-outbreak of apathy –or so they have been told. Three of them have received feedback that they lack emotional intelligence. The feedback has come in different forms: A 360° among peers, survey responses from a direct report, and in one case, […]
Measure What Matters and Motivates
Who should you write up, who should you retain, and who should you groom for promotion? Growing companies eventually discover that they need a way to make more than just black and white distinctions between employees who are doing their job and those who should be fired for incompetence, insubordination or simple laziness. They need […]
Giving and Receiving (Great Feedback)
Maybe the conversations you’ve had with colleagues, friends and associates haven’t been helping. That’s because hearing critical feedback is hard and uncomfortable. But, if you want to hone your skill and increase your results, it’s fundamental! Becoming an improvement-seeking missile means being able to tolerate hearing critical feedback. That could mean finding a different kind of interchange with a different gro
To Coach or to Manage? That is the Question!
More and more frequently, executives and managers are being charged with coaching their teams. But within organizations, there is typically little support provided to help with preparing managers for this role. Instead, managers find themselves offering coaching out of context, or confusing management with coaching, or just feeling like failures in this unexplored terrain. I […]