We have all heard of the idea of the self-fulfilling prophecy. Mostly, the way we use that idiom is as a sort of shorthand for a superstition that if we think something bad will happen it mysteriously will turn out that way. But there is […]
Are you organized? Do you think of yourself as being ahead of the curve? Are you efficient? Productive? Whatever your answer to those questions, I suspect that sometime over the decade we have lived in this digital world, you have felt overwhelmed by a bloated email inbox. In […]
The last time you called tech or customer support, did the experience lead to you becoming calmer and more reassured, or infuriated and frustrated? If you are like me or the vast numbers of others surveyed by professionals investigating this, you were probably angrier, more frustrated and irate […]
People are measuring lots of things nowadays, and in fact there is a growing industry of devices and software for personal measurement. But despite the onslaught of technology to measure ourselves, we may not be thoughtful enough about which measurements really matter to achieving our personal and business […]
Creating high-performing teams is incredibly important. After all, who among us has been spared the drudgery of being on a terrible team where we felt our time was wasted, our opinions were not valued and the quality of the work was shamefully inadequate? Nowadays, most of us […]
In business, we regularly promote our best and brightest performers to positions in which they have absolutely no expertise, experience or knowledge, and expect them to perform despite a total dearth of instruction, training, practice or correction.
“Nonsense” you say. “People rise based on their track records.”