It’s not unusual for a company once to have created a business plan, and then to assume that the necessary work of strategic planning has been done. Maybe there is an annual “strategy session” during which annual goals get set. This happens in both start-ups and […]
core values Archives - Amie Devero
Mastering Moments of Truth
Think of the last noticeable interaction you had with a business? Was it pleasant? The odds are high that the moment you will recall was not pleasant. It’s a safe bet that the one you first recall was not a positive experience. As business leaders, we must […]
If You Could Be Anyone
What if you weren’t who you are? I don’t mean who you are like your biography or your name and identification, but who you are like a personality. For example, if you could design your personality, way of listening, priorities, style of interaction and so forth […]