Why Rudeness Goes Viral
How good at you are responding to rudeness with courtesy and respect? Do you find yourself experiencing disrespect at work? Everyone has both heard of and probably experienced a “toxic […]
The Bottoms of Plates
I remember visiting some friends when I was in college. They were three women sharing an apartment, and two of them were gossiping about a third roommate’s meager housekeeping. As […]
When You Are Dead
Have you ever tried to imagine your own memorial service, or the obituary that announces it? What will people say about you, and how will they feel about the person […]
The Myth of the Empty Inbox
Are you organized? Do you think of yourself as being ahead of the curve? Are you efficient? Productive? Whatever your answer to those questions, I suspect that sometime over the […]
Empty Promises
Does anyone listen to you as though your words could move worlds? In our lives, we use our language loosely. When you hear a friend suggest she will stop smoking, […]
Did You Make the Right Decision?
There is a very real and important distinction between how people make important, strategic decisions both in life and business. On the one hand, there are those who reach decisions […]
You Think You’re a Great Listener? You’re Probably Not!
The last time you called tech or customer support, did the experience lead to you becoming calmer and more reassured, or infuriated and frustrated? If you are like me or […]
Why Apologies Matter So Much
This post is a bit of a departure in that it is not just about business, productivity or leadership. It tackles a challenge we all face, whether in business, family or […]
Some of My Favorite Things: Life Hack Edition
Given how busy most of us are and the ever-increasing demands on our time or attention, we are all hungry for relief. Having some simple, go-to strategies for adding efficiency and […]
Too Busy to Work
Have you ever looked at your watch and realized that you have barely stopped all day – and yet, nothing important has been accomplished? This phenomenon, of being so incredibly busy […]